Last Updated: July 28, 2016
Information you provide to us:
If you are a Merchant:
If you are a Buyer:
Information we collect automatically:
We collect the following information using cookies and other technologies as described in Section 4 below:
First, we will never email Buyers to tell them about events or other things being sold on our platform. In fact, we will never contact a Merchant’s end user customers (i.e. Buyers) directly except as expressly authorized by you in connection with our provision of the Services. We may use the information we collect, including information that identifies or together with other information may identify you, whether you are a Buyer or a Merchant, in the following ways:
In addition to sharing with Merchants, as described above, we may share your personal information, whether you are a Merchant or a Buyer, as follows:
We may share, at our discretion, information that has been made anonymous, so that it does not identify a specific user through de-identification or aggregation ("De-Identified Data") and we do not limit our third party providers from using, selling, licensing, distributing or disclosing De-Identified Data.
We use, and allow our third party partners to use, cookies and other technologies, including pixel tags to collect information about you automatically. This is done in order to provide, improve and promote our Services. Cookies are small text files that are placed on your computer or mobile device, while pixel tags are transparent graphic images placed in the Service or emails we send you. Cookies and pixel tags help us remember your username for your next visit, understand how you use our Services and to improve our Services based on that information. You can set your browser to not accept cookies, but this may limit your use of the Services. For more information about cookies and your choices relating to them, see the "Your Choices" section below.
Your Account: If you area Merchant, you may log in to your account, amend certain information in the account or delete it. If you are a Buyer, you may request that we amend your information by contacting us at firstname.lastname@example.org. We will retain your personal information, whether you are a Buyer or a Merchant until the earlier of (i) the information no longer being necessary to accomplish the purpose for which it was provided; and (ii) you request that it be deleted by writing us at email@example.com. We may retain your information for longer periods to the extent that we are obliged to do so in accordance with applicable laws and regulations and/or we reasonably believe that retaining the information is necessary to protect our legal rights or legitimate business interests. Even if we delete your account, keep in mind that the deletion by our third party providers may not be immediate and that the deleted information may persist in backup copies for a reasonable period of time and as required by legal requirements that apply to such third parties. Also, information that had already been shared with third parties may not be deleted by them. For any privacy or data-protection-related questions, please write to firstname.lastname@example.org.
Email: You can stop receiving promotional email communications from us by clicking on the "unsubscribe link" provided in such communications. We make efforts to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., purchase and billing confirmations and reminders, changes/updates to features of the Service, and technical and security notices). If you have any questions about Service-related communications or unsubscribing from our communications, you can contact us directly at email@example.com.
Cookies and other technologies: Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. Turning off the browser's cookies will prevent web beacons from tracking your specific activity. The web beacon may still record an anonymous visit from your IP address, but unique information will not be recorded. If you do not want to receive tracking pixels, you will need to disable HTML images in your email client, and that may affect your ability to view images in other emails that you receive. To find out how to see what cookies have been set and how to reject and delete the cookies, please visit: http://www.aboutcookies.org.
Analytics: You can control the information provided to Google and can opt out of certain ads provided by Google by using one of the methods set forth in http://www.google.com/policies/privacy/partners/ or using the Google Analytics opt out browser add-on available at http://tools.google.com/dlpage/gaoptout?hl=en.
Advertising: The Digital Advertising Alliance and Network Advertising Association have developed tools that may help you understand which third parties have currently enabled cookies for your browser or mobile device and how to opt-out of some of those cookies. You may access these tools at: http://www.aboutads.info/choices/ and www.networkadvertising.org/choices from your browser and from your mobile device.
On your mobile device you may also select “Limit Ad Tracking” (on iOS devices) or “Opt out of Interest-Based Ads” (on Android).
Even if you disable the tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed and that you may still receive advertising from third parties, though such advertising may not be based on your interests and preferences. For any privacy or data-protection-related questions, please write to firstname.lastname@example.org.
Ticketleap does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register as users. The Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com.
We are not responsible for the practices employed by websites or services linked to or from the Service, including the information or content contained in such sites or services, and this Policy does not apply to them. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Please read the terms of such websites carefully and exercise care when providing your personal information.
Our Service does not support Do Not Track. Do Not Track is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For all the details, including how to turn on Do Not Track, visit www.donottrack.us.
The Service is controlled, operated, and administered by Ticketleap from its offices within the United States. If you are accessing the Service from a location outside the United States, you hereby agree that your use of the Service and our collection and use of your personal information is subject to this Policy. By using the Service or submitting your personal information you consent to the transfer of your personal information to the United States where the protection to your personal information may be different from the country in which you reside.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our customers who are California residents to request and obtain from us once a year, free of charge, information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to: Ticketleap, Inc., Attn: Legal, 2401 Walnut St., Suite 602, Philadelphia, PA 19103
If you have any questions about this Policy or the Service, please contact us at firstname.lastname@example.org.
We may make changes to this Policy from time to time, in our sole discretion. When we make changes we deem material we will provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice on our Site or by sending you an email. In some cases, we will notify you in advance of the changes taking effect. Your continued use of the Service after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Policy, please cease using the Service.